Struggling with the high cost of OEM molds? You worry that choosing a cheaper alternative might risk your production line's stability. The solution is knowing exactly what to ask.

A reliable alternative supplier can be found by conducting a rigorous audit of their technical capabilities, material sourcing, performance design, and after-sales support. This vetting checklist gives you the critical questions you must ask to separate simple metal fabricators from true engineering partners for your Sidel or Krones machines.

I get it. The price tag on an original Sidel or Krones mold set can be intimidating. It makes you wonder if there's a better way. You start looking for alternative suppliers, and you're flooded with offers that seem too good to be true. The big fear is that you'll trade a high price for a handful of problems that end up costing you even more in downtime and defective bottles. But what if you could find a supplier that delivers OEM quality without the OEM price tag? It is possible, but it requires you to become a savvy auditor. This guide is your checklist. It's built on my 16 years of experience in this industry, filled with the lessons I've learned and the questions I now know are non-negotiable. Let's walk through this process together, step-by-step.

Beyond Price: What Are the Critical Questions to Ask Your Potential Mould Supplier?

You're tempted by a lower price, but you're worried about the hidden costs. How do you ensure you're comparing apples to apples and not getting a lemon?

Focus on the supplier's process, not just the final number. Ask how they ensure quality, where their materials come from, and what performance guarantees they offer. A professional supplier will welcome these questions and guide you through their technical details.

When you start your search for a third-party blow bottle mold supplier, the first thing you'll notice is the price difference. It can be significant, and it's easy to let that be the main deciding factor. But in my experience, that's the fastest route to failure. I always say, "Price is a result, not a standard." A truly professional supplier will want to talk to you about technology, materials, and performance first. The price is simply the result of those choices. If a supplier's only sales pitch is "we are cheaper," you should be very cautious. The real goal is not to find the cheapest mold, but the one that delivers the best value over its entire lifespan. This means a mold that runs efficiently, produces high-quality bottles consistently, and is backed by a team you can trust. The following sections are the questions that will help you find that supplier.

Diving Deeper: Shifting Your Mindset from Cost to Value

To effectively vet a supplier, you must first shift your own perspective. Stop thinking like a purchasing agent who is only trying to hit a budget target. Start thinking like an operations manager whose primary goal is to maximize production efficiency and minimize risk.

• Long-Term Partnership vs. One-Time Transaction: Are you looking for a supplier who will just sell you a piece of metal and disappear? Or are you looking for a partner who understands your production goals and will be there to support you for the life of the mold? A lower upfront cost means nothing if the mold fails prematurely or if you can't get support when you need it.
• Total Cost of Ownership (TCO): A cheap mold can be incredibly expensive. Consider these factors beyond the initial price:
  • Downtime: A poorly made mold that requires constant adjustments or breaks down will halt your entire production line. How much does one hour of downtime cost your business?
  • Scrap Rate: Inconsistent bottle quality leads to a higher scrap rate, wasting material, energy, and time.
  • Energy Consumption: A mold with an inefficient cooling system might require your chiller to work harder, increasing energy bills.
  • Maintenance Costs: Low-quality materials wear out faster, leading to more frequent repairs and replacement of spare parts.
• Risk Assessment: What is the risk of a mold failing during peak production season? What is the risk to your brand's reputation if you start shipping defective bottles? Investing in a high-quality mold from a reputable supplier is a form of insurance against these risks.

A good supplier understands these concepts. They will frame their proposal around value, efficiency, and reliability. They won't just send you a price; they will send you a solution.

When you start asking the questions in this checklist, pay close attention to how the supplier responds. Are they open and transparent? Do they provide detailed, evidence-backed answers? Or are their answers vague and evasive? The quality of their answers is often a direct reflection of the quality of their molds.

Technical Audit #1: How Do You Guarantee a 100% Perfect Fit?

Your Sidel or Krones machine is a high-speed, precision instrument. A poorly fitting mold can cause catastrophic damage. How can you be sure a third-party mold will fit perfectly?

A perfect fit is guaranteed by a strict reverse-engineering process. A professional supplier will never quote based on just a bottle sample. They will require detailed machine specifications, including model, serial number, and technical drawings to ensure absolute precision.

I’ll never forget a call I got from a potential client. They had bought a set of molds from another supplier for their Sidel SBO machine. The price was great, but the molds didn't fit. Not even close. Their entire production was down, and they were desperate. This is the ultimate nightmare scenario. A professional supplier knows that a "close enough" mentality is unacceptable. We treat mold making with the same precision as a surgeon. When a client comes to us, the first thing we do is send them our Technical Parameters Confirmation Form. It's a detailed questionnaire about their machine. We ask for the machine's nameplate photo and specific mounting dimensions. A supplier who doesn't insist on this process is not doing their job properly. A quote given without this data is irresponsible. That's why we have built a massive library of information on how to perfectly match molds with blow molding machines, covering the majority of models out there.

Diving Deeper: The Non-Negotiable Steps for a Perfect Match

Ensuring a perfect fit isn't magic; it's a meticulous engineering process. Here's what you should expect from a top-tier supplier.

H3: The Data Collection Phase

This is the most critical phase. If the initial data is wrong, everything that follows will be wrong.

1. Machine Identification: The supplier must identify the exact model and series of your machine. A Sidel SBO 14 is different from an SBO 16, and even within the same model, there can be variations depending on the year of manufacture. They should ask for:
   • Machine Manufacturer (Sidel, Krones, etc.)
   • Machine Model (e.g., SBO 14 Series 2, Contiform 3)
   • Machine Serial Number
   • Year of Manufacture
2. The Technical Checklist: The supplier should provide a detailed checklist for you to fill out. This document is their blueprint. It will include questions about:
   • Mold Mounting Interface: How the mold attaches to the mold holder.
   • Cooling Connections: The type, size, and location of the water fittings.
   • Stretch Rod Interface: The dimensions related to the stretch rod that enters the preform.
   • Nozzle Interface: How the preform is held and sealed during blowing.
3. Photo and Drawing Verification: A good supplier will ask for photos of your existing molds, the mold holders on the machine, and any technical drawings you have from the OEM. This allows them to cross-reference the information on the checklist and catch any potential discrepancies.

H3: The Reverse Engineering and Design Phase

Once they have the data, the engineering work begins.

• 3D Scanning: For complex geometries or when drawings aren't available, some suppliers may use 3D scanning technology to create a perfect digital replica of the OEM mold's external interfaces.
• CAD Modeling: Their engineers will then use this data to create a detailed 3D model of the mold. The internal cavity will be designed based on your bottle requirements, but the external surfaces—the parts that interface with the machine—must be an exact match to the OEM specifications.
• Internal Design Review: Before any metal is cut, there should be an internal design review where a senior engineer double-checks all the critical dimensions against the data you provided.

H3: The Final Confirmation

Before manufacturing, a professional supplier will send you a final assembly drawing for approval. This drawing will highlight all the critical interface dimensions. It is your final chance to confirm that everything matches your machine. You should see this as a sign of professionalism, not an inconvenience. It shows they are committed to getting it right.

Asking "How do you guarantee a fit?" is a simple question, but the answer will reveal everything about the supplier's engineering discipline and commitment to quality.

Material Audit #2: What is the Exact Grade and Origin of Your Aluminum?

You're told the mold is made from "high-quality aircraft aluminum." This sounds impressive, but it means nothing. What specific details should you demand to ensure durability and performance?

Do not accept vague terms. Ask for the specific material grade, like "7075-T651," and request a material certificate of origin. The performance of aluminum alloys varies drastically based on their exact composition and heat treatment.

I once had a large mineral water client come to us with a mold that had failed prematurely. It was from another supplier. They were told it was made from 7075 aircraft aluminum. Our lab analysis told a different story. While it was technically a 7000-series aluminum, its hardness and metallographic structure were completely substandard. It hadn't been properly heat-treated. This is a common corner-cutting tactic. This is why we insist on using certified aluminum from reputable European suppliers. We provide a material certificate with every single mold we ship. It’s a simple piece of paper, but it’s our promise of quality. Don’t be shy about asking for proof.

Diving Deeper: The Science Behind the Metal

Not all aluminum is created equal. For high-speed rotary machines like Sidel and Krones, the material choice is critical for both performance and safety.

H3: Why 7075-T651 is the Industry Standard

• 7075: This is the specific alloy. It's an aluminum alloy with zinc as the primary alloying element. It is one of the strongest aluminum alloys available, with strength comparable to many steels.
• T651: This is the temper designation, and it's just as important as the alloy number. It specifies the heat treatment process.
  • T6: Solution heat-treated and then artificially aged. This process significantly increases the strength and hardness of the material.
  • 51: Stress-relieved by stretching. This is crucial for molds because it minimizes internal stresses in the metal, ensuring that the mold won't warp or deform after being machined or during operation at high temperatures.

Using a non-T651 temper or a lower-grade alloy like 6061 (which is much softer and cheaper) in a high-stress application is a recipe for disaster. The mold will wear out quickly, lose its sharp details, and could even fail catastrophically.

H3: What to Look for in a Material Certificate

When you ask for a material certificate, you should check for a few key things:

• Supplier/Mill Name: It should clearly state the origin of the metal. Reputable mills from countries like Germany, Austria, or the USA have stringent quality control.
• Heat Lot Number: This number provides traceability back to the specific batch of metal that was produced.
• Chemical Composition: It will show a breakdown of the alloying elements, confirming it meets the specifications for 7075 aluminum.
• Mechanical Properties: It should list measured values for tensile strength, yield strength, and hardness, proving that the T651 heat treatment was performed correctly.

A supplier who hesitates or is unable to provide this documentation is a major red flag. It likely means they are using cheaper, uncertified materials.

H3: Beyond Aluminum: Other Mold Materials

While 7075-T651 is the workhorse for rotary machine mold bodies, other parts require different materials.

Asking detailed questions about materials demonstrates your expertise and forces the supplier to be transparent. It shifts the conversation from a generic "we use good materials" to a specific, evidence-based discussion about engineering choices. This is fundamental to a good PET bottle mold design guide.

Performance Audit #3: Can You Show Me Your Mould's Cooling Efficiency Design?

A mold is more than just a shaped cavity; it's a heat exchanger. Inefficient cooling kills your production speed and bottle quality. How can you verify a supplier's design is effective?

Ask the supplier to show you their cooling channel design. A professional team will use simulation software to model water flow and heat transfer, proving their design effectively cools critical areas.

I call cooling channels the "blood vessels" of a mold. Their placement and design are what separate a high-performance mold from a simple block of metal. On a high-speed rotary machine, cooling efficiency directly determines your output (BPH) and the quality of your bottles. We once helped a client who was struggling with low output on their Krones line. Their existing molds had a very basic cooling layout. Our team ran a thermal simulation, redesigned the cooling channels to target the hot spots in the bottle shoulder and base, and the client was able to increase their production speed by over 15%. That's the real value of thoughtful engineering. We don't just drill holes; we design a thermal management system.

Diving Deeper: The Critical Role of Cooling

For PET blow molding, you are taking a hot preform (around 100-120°C) and rapidly cooling it into a solid, stable bottle. The faster and more evenly you can remove that heat, the faster you can run your machine.

H3: What Makes a Cooling Design "Good"?

• Targeted Cooling: Heat isn't distributed evenly in a bottle. The base and shoulder areas are thicker and retain more heat. An effective design will have cooling channels that run as close as possible to these "hot spots" to draw heat away quickly.
• Turbulent Flow: You don't want water to flow slowly and smoothly through the channels (laminar flow). You want it to be fast and turbulent. Turbulent flow scrubs the inner walls of the channels, dramatically increasing the rate of heat transfer. The supplier's design should use appropriately sized channels and ensure a high enough flow rate from your chiller to achieve this.
• Even Temperature Distribution: The goal is to have the entire mold surface at a consistent, cool temperature (typically 8-14°C). If one part of the mold is warmer than another, the bottle will cool unevenly. This can lead to a host of common PET blow molding defects, such as haziness, inconsistent wall thickness, or warping.

H3: How to Audit the Design

You don't need to be a thermal engineer to vet a supplier's cooling design. You just need to ask the right questions and ask for proof.

1. Request a Cooling Diagram: Ask the supplier to include a cross-section of the mold in their technical proposal that clearly shows the layout of the cooling channels. It should look like a planned network, not just a few random holes.
2. Ask About Their Design Process: Ask them, "Do you use any simulation software (like Moldflow or CFD analysis) to validate your cooling design before manufacturing?" A positive answer is a huge indicator of technical sophistication. If they do, ask them to share a report or screenshot from the simulation. This will show you predicted hot spots and how their design addresses them.
3. Discuss Water Connections: Talk about the water inlet and outlet points. Are they designed for easy connection and disconnection? Do they use high-quality, leak-proof fittings? Are the channels designed in separate circuits (e.g., one for the body, one for the base) to allow for more precise temperature control?

Here is a comparison of what to look for:

A supplier who can confidently walk you through their cooling design philosophy is not just a mold maker; they are a production optimization partner. They understand that the mold's performance is directly tied to your profitability.

Innovation Audit #4: Can You Genuinely Help Me Lightweight My Bottle?

Saving a single gram of PET resin can translate to millions in savings for a large-scale producer. Is your potential supplier just a copy shop, or are they an engineering partner who can help you innovate?

A top-tier supplier does more than replicate; they optimize. Ask if they have a portfolio of successful lightweighting projects. They should be able to explain their process, which involves structural analysis to reduce weight without compromising performance.

This question is my favorite way to separate the "factories" from the "partners." Many suppliers can copy an existing mold. Very few can intelligently redesign a bottle to make it lighter while maintaining or even improving its performance. Lightweighting is one of the most significant demands from major beverage companies, and it’s a core part of our R&D. It's not about simply thinning the walls. It’s a complex process of optimizing the bottle's structure, especially the base and preform design. We use Finite Element Analysis (FEA) to simulate top-load and stress points, allowing us to strategically remove material from non-critical areas. This is where a supplier's true engineering depth is revealed. It's one of the most important aspects of our PET bottle design services.

Diving Deeper: The Art and Science of Lightweighting

Lightweighting is a balancing act. The goal is to reduce the amount of PET resin used per bottle without negatively affecting the bottle's performance during filling, capping, storage, and transport.

H3: Key Performance Metrics for Bottles

When you lightweight a bottle, you must ensure it still meets critical performance standards. A good supplier will discuss these with you:

• Top-Load Strength: The bottle's ability to withstand pressure from above, which is crucial for stacking pallets high in a warehouse.
• Burst Pressure: The internal pressure the bottle can withstand before it bursts, important for carbonated beverages.
• Stress Cracking Resistance: The bottle's ability to resist cracking over time when exposed to certain chemicals or environmental conditions, especially important for the base design.
• Drop Resistance: The ability to survive falls without leaking or breaking.

H3: The Supplier's Lightweighting Process

A capable partner will follow a structured process:

1. Baseline Analysis: They will start by analyzing your current bottle. This includes weighing it, measuring wall thickness distribution, and performing physical tests (like top-load compression) to establish a baseline for performance.
2. Virtual Redesign and Simulation: This is where the real engineering happens.
   • CAD Redesign: Their designers will modify the bottle's geometry. This often involves redesigning the ribs and contours in the base, optimizing the shoulder angle, or adjusting the shape of the body panels.
   • FEA Simulation: Using Finite Element Analysis software, they simulate how the new, lighter design will behave under real-world stresses. They can simulate a top-load test or internal pressure test without ever cutting metal. This allows for rapid iteration and optimization.
3. Prototyping and Validation: Once a promising design is developed virtually, it's time to test it physically.
   • 3D Printed Samples: They can provide 3D printed samples of your bottle, which are great for checking the look and feel, and for testing on your filling line.
   • Pilot Mold: For final validation, they can create a single-cavity pilot mold to produce actual PET bottles. These bottles can then be put through rigorous lab testing to confirm they meet all performance requirements.

H3: What to Ask Your Supplier

• "Can you show me a case study of a lightweighting project you've completed? What was the original weight, the final weight, and how did you validate the performance?"
• "What simulation software (FEA) do you use to predict bottle performance?"
• "What is your process for optimizing the preform design in conjunction with the bottle design?" (Often, the biggest weight savings come from a custom-designed preform.)
• "Can you provide a 'performance guarantee' for the new lightweighted design?"

A supplier who can confidently answer these questions and show you a portfolio of successful projects is more than a manufacturer; they are a competitive advantage. They can directly contribute to your company's bottom line and sustainability goals.

Support Audit #5: What Does Your After-Sales Service Truly Guarantee?

A mold is a long-term investment. What happens if there's a problem? A vague warranty is useless. You need to know exactly what support you'll get and how fast you'll get it.

Ask for specifics: the guaranteed mold life in cycles, the response time for issues, remote support availability, and the lead time for spare parts. A great supplier acts as an extension of your own engineering team, ready to solve problems quickly.

I have a customer in the Middle East running a Sidel line with our molds. They called us in a panic in the middle of their night, our afternoon. A minor issue had halted their production. Within 20 minutes, our engineer was on a video call with their operator, guiding them through the fix. That’s what real after-sales service looks like. A piece of paper that says "one-year warranty" is nice, but it won't get your line running again at 2 AM. You need a supplier who is structured to provide rapid, expert support. You're not just buying a mold; you're buying the peace of mind that comes with knowing an expert is always on call.

Diving Deeper: Deconstructing "After-Sales Service"

"Good service" is subjective. You need to dig into the details and get concrete commitments. Here are the key areas to audit.

H3: The Mold Life Guarantee

This is the most basic promise. Don't accept a time-based guarantee like "one year." A mold's life is measured in cycles (the number of times it opens and closes to make a bottle).

• What to Ask: "What is the guaranteed number of cycles for this mold?"
• Industry Standard: For a high-quality mold made with 7075 aluminum and stainless steel inserts, you should expect a guarantee of several million cycles. A common number is 3 to 5 million cycles, but it can be higher.
• The Fine Print: Ask what the guarantee covers. It should cover premature wear and tear or failure of core components (like the main body or inserts) under normal operating conditions. It usually won't cover damage from misuse or accidents.

H3: Technical Support and Response Time

When a problem occurs, time is money. You need to know how quickly you can get help.

• What to Ask:
  • "What are your official support hours?"
  • "Do you offer 24/7 remote support for urgent issues?"
  • "What is your guaranteed response time for an email or support ticket?"
  • "Can your engineers provide support via video call (like WhatsApp or Teams) to see the problem live?"
• What to Look For: The best suppliers have a dedicated support team and a clear process. They should be able to promise an initial response within a few hours, not a few days. The availability of video support is a huge advantage for quick troubleshooting.

H3: Spare Parts Availability

Even the best molds will have components that wear out over time, such as cutting sleeves, O-rings, or neck splits. You need to be able to get replacements quickly to avoid extended downtime.

• What to Ask:
  • "Do you keep a digital record of our mold design for easy re-manufacturing of spares?"
  • "What is the standard lead time for critical spare parts like cavities, cores, or bottom inserts?"
  • "Do you provide a recommended spare parts list with your mold?"
• The Gold Standard: A top-tier supplier will have a "digital twin" of your mold on file. They can pull up the exact design years later and manufacture a perfectly interchangeable spare part. They should be able to ship common wear items quickly and provide a clear lead time for more complex components. Having access to spare parts is just as important as the main preform mold itself.

H3: Documentation and Training

Good support starts with good prevention. A mold should arrive with comprehensive documentation.

• What to Ask: "What documentation is included with the mold?"
• What to Expect: At a minimum, you should receive:
  • An installation and setup guide.
  • A maintenance manual with a schedule for cleaning and inspection.
  • An assembly drawing with a complete bill of materials (BOM) and part numbers for easy ordering of spares.

A supplier who has invested in these support structures is demonstrating a long-term commitment to their customers' success.

What's a Quick Vetting Checklist for Your Next Supplier?

You've gathered a lot of information. Now you need a simple tool to compare potential suppliers side-by-side. How can you quickly score them?

Use a simple "Yes/No" checklist during your inquiry process. A supplier who can confidently answer "Yes" to all key questions regarding technical process, material certification, design validation, and support is worth considering.

When you're busy running a plant, you don't have time to re-read lengthy documents for every inquiry. That's why I developed this quick checklist. I tell my clients to use it on their very first call or email with a new potential supplier. The answers will quickly tell you if they are a serious contender or if you're about to waste your time. A strong supplier will have no problem ticking all these boxes.

Diving Deeper: Your Go-To Vetting Tool

Use the table below to score your potential suppliers. For a supplier to be considered a viable partner for a high-speed line like Sidel or Krones, they should be able to answer "Yes" to every single one of these questions. A "No" or a vague, hesitant answer is a significant red flag that warrants further investigation or disqualification.

How to Use This Checklist:

1. Initial Contact: Send these questions along with your initial request for a quotation.
2. Evaluate Responses: Don't just look for a "Yes." Look for a confident "Yes, and here's how..." The quality and detail of the response matter.
3. Request Proof: For key items like material certificates or case studies, tell them you'd like to see the documentation during the next stage of your evaluation.
4. Score and Shortlist: Suppliers with a perfect score of 10 "Yeses" should be on your shortlist for a more detailed technical discussion.

This checklist transforms you from a passive price-taker into an active, informed buyer. It forces suppliers to compete on the things that truly matter: quality, performance, and partnership.

How Can You Truly Test a Potential Supplier's Capabilities?

You've shortlisted a few suppliers who passed the initial checklist. They all talk a good game. How do you make your final decision and separate the best from the good?

Challenge them. Move beyond a simple price quote. Ask for a comprehensive technical proposal that details their specific solution for your project. This is your opportunity to truly test their expertise.

A price quote is just a number. It tells you nothing about the engineering thought process behind it. This is why I invite potential clients to "test us." Don't just send us a drawing and ask for a price. Send us your project requirements—your bottle drawing, your machine model, your target weight, your production speed goals. In return, we won't just send you a quote. We will provide a complete Technical Proposal. This document is our opportunity to prove our expertise before you spend a single dollar. It’s the ultimate test. Use our proposal as a benchmark to compare with your other options.

Diving Deeper: What a "Comprehensive Technical Proposal" Should Include

This document is the supplier's audition. It should be detailed, professional, and tailored specifically to your project. Here’s what to look for:

H3: Project Understanding and Scope

• The proposal should begin by restating your project goals. This shows they have listened and understood what you are trying to achieve (e.g., "The goal is to produce a 500ml CSD bottle at 1,800 bottles/hour/cavity with a target weight of 21.5g").

H3: Detailed Mold Specification

This is the core of the proposal. It should break down the mold into its components.

• Mold Body: Specify material (7075-T651 Aluminum), source (e.g., Alcoa, Constellium), and hardness.
• Cavities/Cores: Specify material (e.g., S136 Stainless Steel), hardness after heat treatment (HRC), and surface finish (e.g., optical polish).
• Neck Splits & Bottom Insert: Specify materials (e.g., BeCu, Ampco, S136).
• Components: List other key components like guide pins, bushings, and fittings, specifying their material and supplier (if applicable).

H3: Design and Performance Details

This section demonstrates their engineering value-add.

• Cooling System Design: It should include a diagram showing the cooling channel layout. It should explain why they designed it that way (e.g., "We have placed conformal channels in the base insert to aggressively cool the thickest part of the preform, allowing for a faster cycle time.").
• Lightweighting Analysis (if applicable): If you requested lightweighting, it should include results from their FEA simulation. This might include images showing stress distribution and a report predicting the new top-load strength.
• Performance Projections: They should provide an estimated cycle time or potential BPH based on their design and your machine parameters.

H3: Commercial and Support Details

• Pricing: A clear, itemized price.
• Lead Time: A specific manufacturing and delivery timeline.
• Warranty: The detailed mold life guarantee (in cycles) and service terms.
• Deliverables: A list of everything you will receive (e.g., the mold, a spare parts kit, full documentation, material certificates).

By demanding this level of detail, you force the supplier to move beyond sales talk and demonstrate true engineering competence. The effort and expertise they put into this free proposal is a very strong indicator of the quality and professionalism you can expect if you choose to partner with them. It's the most reliable way to make an informed decision.

Conclusion

Choosing an alternative mold supplier is not about cutting corners. It's about finding a smarter, more valuable partnership that respects your budget and enhances your production line's performance.

Final Vetting Summary

Frequently Asked Questions (FAQ)

Q: Why are your moulds more cost-effective than OEM ones?
A: Our cost-effectiveness comes from streamlined production management and lower overhead, not from compromising on materials or quality. We invest directly in technology and craftsmanship, allowing us to offer world-class quality at a more reasonable price point.

Q: Can you supply spare parts for the moulds you provide?
A: Yes, absolutely. We maintain a complete digital record of every mould we manufacture. We can quickly produce and ship any spare parts, such as cores, cavities, or bottom inserts, to ensure minimal downtime for your production line.

Q: Is my bottle's intellectual property (IP) safe with you?
A: 100%. We treat client IP with the utmost seriousness and operate under strict Non-Disclosure Agreements (NDAs). Your unique bottle design is a competitive advantage, and we are committed to protecting it.

Q: What is the typical process after I send an inquiry?
A: After your inquiry, our technical sales team will first contact you to complete a detailed technical checklist about your machine and project. Then, our engineering team will review it and prepare a comprehensive technical proposal and quotation for you. We believe in getting the technical details right from the very beginning.

Q: Do you offer on-site installation support?
A: While our moulds are designed for "plug-and-play" installation, we can offer on-site support from our engineers for complex projects or for clients who require it. We also provide extremely detailed installation manuals and 24/7 remote video assistance.

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☎ Contact: Vivian
🏢 Zhongshan Jindong Machinery Co., Ltd.
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